I reserved a 26" U-Haul truck and a 6' by 12' trailer for towing behind the truck. I realized from my movers loaders that I did not need the extra trailer for towing. The gentleman at my pickup location canceled my trailer order. He said I would receive a refund for the trailer. I have not received this refund. I called the pickup location person again. He said he submitted the request and that I should have received the refund. I have not received my refund. I'm wondering where my refund is.
Thomas S
Kuehls Canvas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hudson, WI 54016
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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No improvements needed! Had a smooth experience all the way around.
COLIN Ono-one was there. I took me a long time to figure out what to do, how to drop it off. Your user interfaces on website and phone are hard to manage and took too long. Also much confusion on the rental process, I did it online first, then got a call and that took 15 minutes of wrangling prices vs drop off location. Then I got another call the day after and another 15 minute conversation about a different pick up location, pricing, drop off options, etc.
Jay KThe owner was great to work with and the process was seamless.
Kaycee TTook car hauler over 600 miles. Wheel bearings nice & cool throughout. Tires had close to 50 psi - no issues. Wheel straps in good shape & adjustable via tire size and ratchet system worked good. Safety chain in good shape. Easy & workable tongue adjustment. Would use again!
Duane J