The site was great, but the user experience booking and picking up my vehicle was horrendous. The app kept crashing and it took >5 minutes to get my text and email verification codes.
Ahmet V
Safe Mini Storage #7
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntsville, AL 35805
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkN/A service was excellent
Tanner JSuper cramped parking lot for backing up trailers
Stephen CNo improvement needed!
partrica cI was very disappointed. You did not have the right size U-Haul you changed my reservation and I did not have moving pads or furniture dolly. If you’re going to move reservations, make sure people have the appropriate equipment. I was being asked to drive all over the city of Huntsville, Alabama to pick up the furniture pads and the furniture dolly that should not have been my responsibility. I had asked for it in my reservation. Since this was not a U-Haul location, the woman was not very helpful and I had no material so it all became my problem to deal with. Very unprofessional. Whereas I didn’t have to pay for those items it still was. I needed those items and I did not have access to them without having to drive to different locations to get the items I needed.
Patricia M