Office staff was very helpful, walked me through the online process. I missed the notification in the email that I could do all the check-in items ahead of time but she helped me get it set. Van had dirty floor mats and a dirty cargo area, when I cranked it the drivers side rear tire had a low-pressure alert. I ultimately had to add air to all four tires.
Alfred F
Devon Self Storage Jackson
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jackson, MS 39213
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I had to have the truck jump started twice, adding over an hour of wait time for those jumps to be completed .
Jonathan GI did not have a positive experience with U-Haul. After making an on-line reservation, nobody from U-Haul called me the night before to confirm the arrangements. I learned the morning I was to rent the U-Haul that they changed the location for pick-up. This call was initiated by me and not U-Haul. The location was hard to find and the door was locked when I arrived. The representative was not very helpful. I also had a hard time starting the U-Haul again when I got back home. The final issue was that I was incorrectly billed for gas when I filled the tank up before returning to a level higher than when I got the U-Haul. When I got the U-Haul it only had a quarter of a tank in it. All in all this was not a positive experience and I will look for other options next time I need a rental truck.
Mark PExcellent customer service
Denmark SPLEASE DO NOT RENT FROM THEM! They will charge your card what they want and take additional money. They took over $1000 from me !!!
JAMES C