Worst location/experience EVER. Do not give this location your time or business the guy running this place is a total ignorant jerk! Had a trailer to return, was given the ok from the folks at the main scheduling line and after dropping it off and doing the proper check in procedure the crazies began. This guy from the location began calling me blowing my phone up to tell me that we did not have permission to drop the trailer there, he was calling the police on us for trespassing and reporting the trailer as abandoned if we did not return immediately to pick it up. I'll keep my comments PG here but he was one hell of a turd to say the least. Yelling at me, not letting me talk to the point I had to hang up on this guy. I phoned the main number for Uhaul and explained the situation which they acted on quickly. I appreciate Uhauls response and am usually 100% satisfied with all their neighborhood locations but I warn you to avoid this location at all costs.
Jennifer M
Kirk Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32220
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location was a lil uninviting and the communication was horrible
MARY AThe loaders you recommended dad about 7000.00 in damages while loading my furniture.
FRANK PEnsure that the vehicles have been properly serviced. I had an vehicle with the engine light on.
Komaca GHaving issues with and shipping order refund. I did not order any equipment. I pushed no thank you for all question and it still billed me for some other equipment. I paid the amount thinking it to be a deposite. I'm in Florida and rented the truck in Florida. I gave my Ohio address only because they asked and I thought so that payment matched with my payment information. There is Noone at my address to receive this order that I did not make. Would to get my funds returned and cancel that order it's not mine.
Salena C