Uhaul was dirty inside and out! Had less then half a tank of gas, spoke to the person and was informed "no, just return it as you got it". When we returned unit and was told no it has to be full. Will NEVER use the pick up location ever again!
Russell C
Jefferson St Fuels
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jefferson City, MO 65109
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My original pickup was at a different location. Uhaul sent me a text that said your equipment will be ready at 1440 Jefferson. I didn't notice the location had changed so I went to the first location on Ellis. Then I had to go to the second location. Maybe that is on me for not noticing the different address but it would have been nice if the text would have included that the location had changed. I went to the new location and found out they didn't have the hitch I had pre-ordered, the didn't have one of the dollies, they didn't have the furniture pads, they didn't have the wiring harness connector I had ordered or the mattress cover I had ordered. I then had to go to O'Reillys at get a hitch and then back to the place to get the trailer. Then I had to get a mattress cover delivered via doordash which was $30. The whole process take an extra 1.5 hours. Meanwhile back at the location we were moving from we had two helps each getting $30 per hour just standing around. Both the locations were fine and helpful. I blame the issues more on the corporate side for not ensuring the second location even carried all the items I had pre-ordered to make sure the morning went smoothly as we were on a tight time frame. All in all the issues costs me an extra $200 and I am not even sure yet I wasn't charged by UHaul for the hitch, wiring harness connector, mattress cover and moving pads.
Anthony HClean and service your vehicles. This one has to be the worst driving UHAUL that I have rented.
JAMES FVery easy to rent, use, and drop off. Only comment: shouldn’t need address of where person is moving; privacy issue.
Janice KVery friendly and professional!
George H