Owner was rude and degrading. Called me and when I said hello he responded with where’s my truck? We told him we would be on our way and be there 10-15 he said better be before 10. We tried to return a day earlier to rent a small one. Said he was open till 5 then he closed at 2.
Jessica P
Pines Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Joliet, IL 60435
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great customer service. Effortless rental and return process.
Melissa ZThe gentleman Keith was extremely professional and very friendly, the truck could use a looking at which I told customer service this yesterday, the steering wheel is loose feeling and you can't go over 60mph.
Juanita PPines rental was great, customer service was great. Truck rental was quick and easy.
WILLIAM MDo not recommend the Yorkville Il location
Chuck C