During pick up there was only one person working, but they were in the garage and never came out until I knocked on the window. Even after that he seemed put out wanting to help. For drop off there was multiple staff outside that came and took care of the check out process immediately. That was great.Shawn S.
Trailer Rental & Towing in Kansas City, MO at U-Haul Moving & Storage of Tiffany Springs
Kansas City, MO 64153
(North of Zona Rosa)
Services at this Location:
- Mon-Sat: 8 am - 6 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Kansas City, MO 64153
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The gentleman that handled my return was very pleasant and understanding!!!Barbara B.
Andy was a great help in renting and returning. Thank you!LAUREN P.
Great people that are there to take care of you.CURTIS K.
Made sure the gas gauge is right my was supposed to have 1/4 tank and only 1/8 of gasJAMES M.
Courteous employees and easy after hours return. Impressed on the updates for uhaul.Daniel D.
When I arrived I was told the trailer size I had reserved was unavailable because the one on site needed new chains. Should this have gotten me the $50 guarantee? The last time I got a trailer I was notified ahead of time the equipment wouldn't be available and was offered the next larger size at the same price. I feel I should have been advised sooner than upon arrival. I have used this facility several times in the last year and while you don't have loyalty program it would be nice be recognized as a nice repeat customer. I would like to continue using this facility when needs arise but if need be I willchange locations if this were to occur again.John H.
I appreciated the support on finding a better size UHaul for my needs.nanette R.
I am very upset with uhaul. I tried calling multiple times this morning to try and change the location in which we should have dropped it off, seeing as they only let us pick Tiffany springs location which is 30 miles from where we live and there were ton of other locations closer, which made our mileage go up and we were charged for that and wasted the gas tank we just filled up. I was also told from the first location that I wasn't going to be charge for the uhaul until I returned it and was charge the same day of picking it up and was charged a overdraft fee since there wasn't that amount in my bank seeing as I was told that it would be taken out later. I was on hold for 54 minutes with costumer service and when they answered the phone they hung up on me. Very disappointed in the costumer service.Corbin S.
Great experience! I wouldn't change a thing!Edward T.
Great service!Stuart M.
The whole experience was excellent. All I did was rent furniture pads. The phone rental order went smoothly, the staff on site were so friendly and helpful. When I returned the pads on Sunday the computers were down but the staff were upbeat, outside meeting customers and helping. Kudos to management for such great training and positive culture among your employees. I highly recommend!Jennifer S.
Check in was not done calling me 5 hours asking after I returned the equipment telling me I needed to bring it backTrent N.
I did have issues with the U Haul app not working correctly, but the staff here took care of things quickly and safely.Michael J.
Keep doing the good work! I would like to thank the guy I met there for his exceptional service.JEAN S.
Nothing. Everything went smoothly.KEITH S.
Great staff at this location. Thank you!!AMELIA J.
I had a conflicting doctor's appt and couldn't make it in time for the drop off and was charged 50 bucks extra late fee, even though they had several truck the same size as ours there. Wasn't like they had a person sitting there waiting for the truck. They were very rude at this location as well. But no matter, will NEVER use U-haul again based on both experiences. Plenty of other places to rent trucks from,Barry P.
Staff was extremely helpful, especially given my difficult move. Thank you for your helpTim J.
I wanted to let you know that there was alot of play in the steering wheel ,that might cause a problem down the line but outside of that, all was a very enjoyable experiencesConstance H.
Very professional crew in Kansas City. Fast, efficient, friendly and personable. Ensured that the cracked windshield would be repaired for next renter.Richard R.
People were there whdn we rolled in to greet us and the turn in was quick and painless.Christopher W.
Megan was very helpful. My only suggestion would be if I completed all of the process in advance online then I would think you only need for me to show my identification and give you the credit card and you show me what you are putting onto my credit card. Maybe 90 seconds? My experience we positive!Brian D.
Not satisfied with my overall experience at all! I was sent to three different places and almost two hours later I finally got the van I reserved online the night before!! I end up having to reschedule my prior commitment that day due to a lack of communication. Tried calling the Customer Service number and waited for a good hour and no one answer.Magdalena T.