My reservation was changed to this location, added 10 miles to the rental, which I had to pay for. Original contracted dealer must have rented my reserved unit. Not happy.
Robert P
Katy Feed & Tack
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Katy, TX 77493
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It was a great experience from start to finish!
Chris BNo customer service and owner is a racist
Justine SMotorcycle trailer was picked up at location. Trailer was fine but first tire failed (blew out) on trip mid-way to destination in rural MO at night. Replaced with new tire. Tech said other tire should be replaced by U-Haul Service Center as well. When got to destination other tire was also replaced. Both were old and hardened so no surprise they didn't last. When I called the pick-up location about the blow out they were not to sympathetic it seemed to me. I was empty going up so fortunately no expensive motorcycle on board. Same attitude upon return - essentially U-Haul took care of you attitude which is true. But who looks at their equipment? I don't know. Seems like they are fine waiting for something to happen to tires. I had my beautiful new motorcycle in the trailer on the way back, gratefully with two new tires.
Richard GStaff was friendly and very helpful, got me on the road very quick. 5 Stars!
Alan S