Onsite contact was short and to the point, was instructed to just hand in keys. I would have welcomed feedback confirming that there was no surprises then and not later.
Nick A
Safe Harbor Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kemah, TX 77565
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was charged for safe rental which I did not have in my reservation. I only drove six miles. I did not need it and do not appreciate being billed for a service I did not order. I talked to Heather at the phone center, she was amazing in helping me to check in and noting my concerns. Great phone center employee
shelia TTimely & cordial.
BILLY HIt would have helped to be informed that the remote pickup had a specific range of time associated with it. I had to call and have the pickup rescheduled in order to have the right link in my Uhaul dashboard because I wasn’t aware that the link would expire after a certain time.
Tess CNo personnel available. Used drop box. Might be a good place to deal with. I just don’t know.
Aron H