It would have been nice to have the tank of gas more than a quarter full at pick up but otherwise all was good
Kimberly G
McLendon Hardware Kent
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kent, WA 98031
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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The U Haul equipment and process was fine. The store employee is initially encountered was rude and condescending. Thankfully someone else came up to help before she had to process mine.
Elizabeth BFast, easy and friendly every time!
KYLE GThe salesperson who helped us was extremely RUDE and INPATIENT! For someone to have an unprofessional attitude at 9 a.m. is uncalled for. If she has no patience to deal with customers, then she is in the wrong field of work. Also, the rental truck was very unclean.
VERNALYN HThe truck bed floor was dirty and sticky, with a cat litter odor. Shifting gears was difficult, requiring three to four attempts to change from drive to reverse. The side mirror moved independently, obstructing the view while driving. The wheel alignment was off, causing the vehicle to pull to the right, necessitating constant steering correction. I reported these issues, but the clerk stated that I had not uploaded photos or documented the conditions, implying I was responsible for the mess. She added that I would not be charged for cleaning this time. They failed to perform their duties and blamed me. You must use the app to photograph and check all conditions. You cannot trust them because they performed maintenance on it.
Kwang C