very helpfull!
Silvia O
Trail Tree Ranch
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kingwood, TX 77339
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews Work1) no one was available to receive us 2) it’s in an isolated area 3) they charged me a late fee despite using the truck for less than 24hrs 4) i was charged cleaning fee though i left the truck in excellent condition. i’ll need a refund of the $47 extra charge thanks
clancy fI thought I was renting from the U-Haul on the bypass Road and ended up being somebody’s house which is also a doggy day care? It was not an easy pick up or drop off and then I just got charged for after hours drop off even though it was there well before five. I’m planning on calling, but I don’t even know who to call. I happen to get this email first so perhaps unlucky timing if someone thought this was going to be a positive review A $19.95 rental with an additional $15 worth of insurance ended up costing $180*
Jamison WJennifer was great.
Michael MShe was very polite and helpful. Knew the app well and helped me when I got stuck ( Due to my lack of attention)
Kevin R