They U-Haul was extremely clean and the location was extremely convenient for self service. My only recommendation is to put a big sign where the lock boxes are for the keys. The keys took me a little while to find.
Michael S
Adam Mercer
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One-Way and In-Town® Rentals in Kirksville, MO 63501
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How U-Haul Reviews WorkThe drop off has no signage except a small U-haul banner. There is no directional signage. No office just a small garden shed with unmarked key drop box next to it. Not a person in sight. I felt like I was just leaving the truck in some random lot. Not a good experience
Andrew EEasy instructions, easy location, great experience
Maranda I24/7 pick up process was easy to complete on my phone
Grifyn FI didn't like the 'self check out', 'self check in' process. I had an accident with the vehicle and have had poor customer service from the insurance company UHaul works with. There is nobody to talk to with questions or concerns.
Crystal A