Adam Mercer & Garrett Trunk did a fantastic job getting me taken care of! Very friendly & the truck was ready right when I arrived.
Nate F
Adam Mercer
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kirksville, MO 63501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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DAVID NI was impressed by the professionalism and helpfulness of all the personnel from U-Haul (the mail office over the phone, the American Family Insurance office in Kirksville, and the La Plata Lumber office). They solved all problems that occurred and provided all necessary information and support. Excellent service. They made unexpected issues a lot easier to work through and handle.
ENRIQUE PLocation staff were friendly and accommodating when we returned the truck. There was ice on the parking lot in the morning which made walking difficult. Our pickup was scheduled for 7 am. We arrived at 6:50 am. Began to on-line check-out process at 7 am. We had already installed the U-Haul app on both of our phones. After more than an hour and 15 minutes and 3 calls to the Springfield U-Haul office, we were able to access the truck. The lock box with the key was frozen and did not open for some time. The U-Haul app was slow, unwieldy, and just stopped working several times. Indeed it greatly hindered and impeded the process. It is in need of significant improvement. Not sure that we will ever patronize U-Haul again.
James JAdam was polite and helpful. He was able to help me navigate the unexpected questions of final address, trying to add an authorized driver, etc.
Kate M