I had scheduled to pick up the truck at East Penn storage at10 am,received a call 1 hour before and was told the truck was not available till 1pm.Uhaul directed me to a different location for the rental. Everything went ok, need to reschedule my moving plans.
LEONARD B
Maxatawny Automotive Center Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kutztown, PA 19530
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The inside of the trailer was covered with dust and dried dirt which I had to clean before using
H SDrop off could not have been easier!!!! Thanks.
ROBERT LThey didn’t have the furniture pads I requested in the truck. I realize this location doesn’t have packing items available but I didn’t select it as my pickup location initially I picked the one in macungie but when I went to the reservation it was this location. It made a longer driver to get the equipment and a stop at a second U-Haul location to get my full order
Emily WWell no one was there I was pissex when I book a uhaul at another place when I got there the van wasn't there as it said it would thst messed up my whole day and I should get thst 50.00 in your add because I book it atc10 am and it saud it would be therd at 130 well it wasn't sat there the guy didn't know what ro do I think that bullshit it said if the truck isn't there when book u will get 50.oo for the truck if not there when I got there I like that money as of promised on your website then someone got me another one I had no car and it was convenice location that I could walk then I had to get ludt more money out my pocket to get ride to the uhaul place no one was their to get I was stuck there for like hr with the key lock code I had to call someone for thst it got me behind schedule that day to get everything done I needed to and couldn't because it got to dark ,plus I'm on disability and and this was pain ass process I what I had to go through then I had to get another luft to fet home I don't get much on disability the whole day got screwed because of the time and the vehicle wasn't there as promised, the truck would be that day made me a very angry person because everything did not go the way it was supposed I ain't happy about thst and messed up my whole day to get what I needed to do before darl I didn't get everything done as planed my health issues and the vehicle wasn't there at the location I put a hold on the truck and I didn't get the 50.00 that was supposed to give me that it said guaranteed 50 if u put a hold on the truck and it wasn't at the location u would get the 50.00 well the ordeal and because the truck wasn't there I should get that 50 ,because my whole day was ruined because I needed the truck in the morning I didn't leave until after 3pm so it Gets dark I could only go to one unit and the other I couldn't so that made me a miserable person all day because I rented a truck and wasn't there and the bullshit I went through to get another one ,was a pain in the ass so no I'm not happy person
CINDY S