Sales person was very professional and kind.
pamela l
Bennets Up Towne Shoppes
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in La Porte, IN 46350
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkHave a step stool to get in the truck.
Sheila SThe trailer had a flat when I arrived. I was told I couldn't take the other one, but it was still there when I returned. What really needs to be fixed is the corporate knowledge of where their equipment is. I was told this was the only trailer around my area after booking at a closer location that had one listed as available on the website. Then on my way to this location, I passed a closer location that had an auto transport sitting out. They were closed an so it must have been available as it was not getting picked up that day. At this point I would rent from Bennets again if they weren't a UHaul dealer. I don't understand how a corporate office can be so mismanaged. I do not trust Uhaul anymore and am to the point where I might just buy an auto trailer the next time I need one. It is ridiculous that you cannot track and know where your equipment is in this day in age of technology.
Josh RMake sure the contract is in your name. While I did reserve the unit under my name, credit card, and email, the contract generated was for my mother-in-law, who has a different last name but was a resident of La Porte. Her son must have rented a unit previously but why your system did that is inexplicable. Owner did not change it because they were very busy also running an antique shop.
Erika PDid not have anyone to hook up my trailer.
Sandra P