The outside and inside of the truck were relatively clean except for the side mirrors that were covered with bird droppings. Shortly after taking the truck on the road I heard a loud metallic noise that prompted me to pull over to investigate. I reported the issue to U Haul. And while driving the truck for local move my helper and I heard several metallic noises that appeared to be coming from the undercarriage. Also the transmission was grinding at times especially when in reverse. The odometer was under 35,000 miles so the truck noises was a surprise. I prior rentals the U Haul trucks performed very well.Edward G.
(U-Haul Neighborhood Dealer)
Lackawaxen, PA 18435
- Mon–Fri9 am–5 pm
- Saturday10 am–1 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Lackawaxen, PA 18435
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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All went as smoothly. The truck was very clean and all went well. Thank you for your assistance.Stephen S.
My scheduled pick up was 9:30, I wasn't taken until 10:15. Uhaul changed my pickup site. Originally I was set for Milford PA. Uhaul changed my pickup to Lackawaxen PA which was 30 mins out of the way after already getting on the road 45 mins later than planned. Then my drop off location was changed miles away from the previously arranged drop off. After calling and complaining that I would be on foot after dropping off, it was then changed back.KEVINJ B.
The owner of this location doesn't like renting trailers. He didn't want to trailer back when I was done. But I couldn't afford the one-way drop off fee. I was charged the 6 x 12 rate even though I reserved a 5 x 9 trailer. I was never told a 5 x 9 was not available until I got to the location and the only trailer he had was a 6 x 12. I rent a 5 x 9 trailer over 40 weekends a year for four years. This is by far my worst experience. Plus I was overcharged.ROBERT B.
Excellent customer serviceJOSE LUDWIG F.