Dropped after hours
sally c
Gosine Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lady Lake, FL 32159
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I called the U-Haul shop to verify the address because the address on my Apple Maps was not the same as the address provided through U-Haul and he reassured me the address provided would get me to their location which it did so I told him I’d be there in about 20 to 30 minutes. Luckily for me when I showed up, there was a dropbox for the key but unfortunately for the U-Haul customer that was there waiting for a truck he said he’d been there 25 minutes and couldn’t reach the office and there was nobody on site to be found. I wanted to let them know about the faulty mirror and couldn’t because once again no one was on site. Overall, if you all don’t end up, reimbursing me more than this hundred dollars offered I most definitely will be going with budget or Penske in the future. It’s unfortunate because talking with the guys there at the pick up location and also picking the truck up went so smoothly but customer service from there on out has been about as bad as it gets. Unfortunately, you guys aren’t taking the seriousness of this huge truck with no mirrors serious. An offer of $50 and then settling on 100 feels like a gut punch.
Rene SOwner Was great help
Linton SThe truck only had 3/16 of gas in the tank when I picked it up. First stop I made was to get gas. I know you charge when the truck is brought back with less gas than when picked up. Where does that money go? It should go to the pickup location and have gas tank filled.
Edwin JVery helpful in guiding my car as I drove it onto the trailer. Securely fastened the car to the trailer by both the chains and ratchet straps.
STEVEN A