This location was fine, but I had issues with the original pickup location. I was supposed to pick up a 15 foot truck at Paradise in Valdosta, GA (607 Baytree Rd). When I got there, they did not have my reserved 15 foot truck. They didn't have any trucks at all. What exactly did I reserve? When I made the reservation, the uhaul website said my equipment (the 15 foot truck) was available at this location. This threw a major wrench in my plans. The staff at the Paradise location (which is inside a smoke shop) were very unhelpful, just telling me to call uhaul and they'd figure it out. I had to go to another town to pick up the only available truck in the area, a 26 foot truck. This made moving more difficult and negatively impacted my experience. Again, nothing wrong with the alternate pickup location, but the only reason I had to use the alternate location was becasue of a major screw up on the part of the original pickup location.
Nathan P
Odell Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Park, GA 31636
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Uhaul needs help with the app pickup! Thanks to the guy st Odell or I could not have gotten the truck. Awful app experience!
THOMAS DDell shop doing good on explication about the equipment
BENITO HFriendly and helpful. I will use again.
PAUL BThe lady up front was very rude. She was a racist person.
ghoujeghi f