It took us a long time to find where we had to park the U-Haul truck. I suggest putting in the description that it’s behind or around the back side of the shopping plaza as that is where U-Haul vehicles are parked and where the lock box is located.
Sondra S
Xpressions For Performing Arts
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Lake Worth, FL 33467
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Customer Reviews
- 2.0 Average Customer Rating
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Keys were not in vehicle, no customer support when contacting customer service, was charged for extra days when vehicle was returned prior to drop off time. Was not a good experience and will only be picking up from u-haul locations from now on.
Nicole LI make my reservation a week before. I came to check pic up location day before 6.13 and confirm that I do have 15’ truck next day on June 14th…Thay said yes…When coming to pick up U-Haul truck next day it was not there…U-Haul was double booked my truck and gave that truck some one else night before…They make me cancel my original reservation and make me book 20’ truck that was 100 dollars more..I need refund $100 from U-Haul who double booked….My truck rental was one way from Lake Worth Fl to Punta Gorda Fl. I never had this problem before with U-Haul…. Please contact me and return my extra money I paid…I also neede to return truck for different location and city that was originally planted….
SATU SThis location focuses on what they are open to do: performing arts. The U-Haul business is not for them. I returned a truck and waited 30 minutes behind the building then had to walk all the way around the plaza in the hot sun to get their attention. Once inside, the owner wanted me to wait an additional 10-15 minutes. The truck I reserved was given away. I would never rent from this location again and I highly recommend people to stay away from here.
ANTHONY WTERRIBLE SERVICE!!! Because that place is not a U-Haul office, it is a dance school. They have just used the back of the dance school as a U-Haul parking lot, and there is not even an actual office. inside of the school. When I went to pick up the truck on Saturday morning at 8:30am, the place was completely shut. There was no one to talk to. Eventually, a teacher from the dance school helped us out and handled the truck rental. I rented the vehicle for a max of 6 hours and intended to use only 5 miles. And guess what happened? They charged me for the entire weekend! I have been trying to call their office again. Still no answer, No one speak too. I am really MAD.
ZEYNEP E