The Gentleman was very Helpfull and Very Nice with the whole experience .
THOMAS C
Global C Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lakewood, CO 80215
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Customer Reviews
- 2.5 Average Customer Rating
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Had to pick up at a location that was significantly further from where i picked up. Retrieving the keys was a 30 minute ordeal because the business at which i had to get the truck was constantly moving me to the back of the line to help other customers, along with giving me a phone to talk to some other guy about how to get the keys. Whole process was a mess from beginning to end. Very disappointing.
Liam BAPP REQUIRED FOR PICKUP - Regardless of what you select (NOT Global C Store's fault - UHaul's fault) The store opened up late, past the time I reserved to pick it up. Not the location you'd want to to leave your car all day either, but nothing the store managers can do about that. They also had no idea that I was coming, which is on UHaul, NOT this store/management. My main frustration is with the UHaul system, and not letting me know that I would be needing the app to pick up the truck. I specifically selected in-store pickup, yet when the store finally opened up, I had to speak with 3 different people to finally get help from UHaul. Edie from UHaul was extremely helpful when I was finally put in touch with her. But not even knowing that I'd have to download the app, having to wait until the store opened (late), etc. made the entire move start an hour late. A simple email ahead of time would have saved all that hassle. It ended up being 3x+ more expensive than the "$30" rate they advertise online. Overall experience was meh. Could have been worse, but for $100 it should have been way better.
Jordan OI took pictures of everything because the gentleman did nothing to check the equipment back to U-Haul
Kathy DThe vehicle was clean, but the engine was not in great shape.
Ellen R