Booking was made well in advance for a three day rental at a pickup location in Ottawa. Day before our move I get a call from a fairly rude agent telling me that there was no truck for me for three days but She could let me have one for 1 day. I protested and ended up having to go to Lanark ON to get my truck. Lanark is 45 minutes west of Ottawa. Then when I returned the truck with actually more gas in it than when I picked it up I was charged a fuel surcharge of approximately $24.00.
Colin M
Pretty Goods
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lanark, ON K0G1K0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The people at the counter were very friendly and helpful, everything went very smoothly.
PETER THad a flat tire upon inspection Owner had replacement unit ready right away. These things happen great service.
G JBoth cup holders working !
KEVIN JWell for one thing it cost me 225 for the truck and 10 dollars for the gas that I had to put in after I was done. I had the truck from 8:30 in the to 3:30 in the afternoon on the same day. Got it in lanark and dropped it of in smithfalls where I put my stuff in st9rage. And the truck says 29 dollars a day????
RAYMOND H