The location was fine and the area was clean however this survey provided will not help you get the information required to improve your customer service. There was an issue with your system and the employees were not either trained or equipped to deal with technology concerns. Additionally, CSR’s need to listen customers and make sure they are paying attention to what they are doing. My pick up location was changed without my knowledge which delayed my trip. This was HORRIBLE experience.
Gwendolyn H
Lansing Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lansing, IL 60438
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
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So very easy to work with! Refreshing.
Diane BPoor customer service
EBONI RNothing
tommie dThe items that I requested was missing?
Phylicia B