I arrived before the posted closing time and no one was there. They had left early. This put me behind a day on my move. When I spoke to the dispatcher for UHaul I was informed that this was common. I would not rent from this location. Terrible way to run a business. Also the area manager never called me despite a request being put in. I will not rent from Uhaul again. Disappointing.
Trailer Rental & Towing in Laredo, TX at Las Minas Self Storage
Moving to or from Laredo, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Laredo, TX 78045 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Laredo, TX
Cargo trailers in Laredo, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Las Minas Self Storage!
Utility trailers are perfect for towing large or oversize cargo in Laredo, TX 78045. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Las Minas Self Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Laredo, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Laredo, TX online today!
Trailer and Towing Supplies
The business hours are listed for Sunday from 10 am to 4 pm yet they close the office at 2:00 pm. I didn't get an itemized receipt and I was charged for gas even though I filled the tank up to where I was told. I requested to speak to a representative but nobody called me back. It was average customer service and experience. The truck needs maintenance work.
I would not recommend U-HAUL period. Worst experience in my life when it came down to availability, dependability, and integrity of the company as a whole. Guarantee is a fraud. No money back even if it is U-Haul's fault for not having the truck available when You reserved it.
We did not receive the furniture pads we requested and paid for.
you need to put brakes on all your trailers
Actually have a clean truck that doesn't smell disgusting, and have trash and garbage on the inside. Also one that isn't starting to fall apart, the door didn't seal properly, AC hardly works, can't see due to horrible headlights, 2 quarts low on oil. Pretty sad I paid about $1500 to get a truck as bad as this one...
Poor customer service....
Next time have the employees take pictures of the trailer or truck before the customers drive off so there's no false accusations on damage when the truck or trailer is returned at the destination. My experience with UHAUL was terrible overall. I had a reservation which didn't happen on UHAULS end since the customer never turned in the truck. I was promised a discount by the UHAUL representative and didn't receive it. Bad customer service overall.
I was charged an undisclosed fee for dropping off after hours. I dropped it of early and they charged me $20. If I would have known I would have kept it longer. I was only getting it back ASAP in case it was needed.
The girl at the front didn't take her time to check the truck with me . As a result the truck on the back door has a combination key, we spent 2 hours talking to the 1 800 number and the solution was look for something to break it we authorized you. What kind of solution is that I spent too much time trying to break the lock and lost a whole day of my uhaul rent
Uhaul was dirty in back had yo sweep since I was moving mattresses they always tell me give it back clean just FYI
muy buen servicio
Nice friendly and helpful people. 5 stars!
The girl at Las minas location had no knowledge of just life in general much less the uhaul or equipment
Nice young lady who was very helpful!
Great customer service from two representatives
The business hours started at 8:00 a.m., so I made my reservation to pick up a trailer at 9:00 a.m. When I arrived, the door was locked and nobody would answer the phone or answer the door as I knocked. After 15 minutes of calling and knocking, someone arrived at the facility and opened the door without even an apology.
I set up my U-Haul rental using U-Hauls website. I received an email that indicated I would receive a phone call the day before my rental day to confirm. I never received the phone call. I called U-Haul last 800 number to confirm rental. During confirmation I asked if all accessories were confirmed as well. I was placed on hold and told that the pickup location was contacted to confirm accessories as well and told that location advised everything was provided. When I arrived to pickup the vehicle no appliance dolly was available. I advised location that U-Haul called the day before to confirm and was told that U-Haul never called. Caller ID was checked and there was no call from U-Haul in store log. I called U-Haul for assistance and asked who they claimed was spoken to at pick up location 3 times and was never provided an answer. The pickup location assisted me bye calling other U-Haul locations in the area to locate an appliance dolly and picked it up for me. U-Haul needs to have better record keeping for follow up or confirmation of said phone calls at National level. The local agency provided great service but national provided poor service.
Location, location, location! Difficult to locate....even with Google Maps. Telephone inquiry as to location the person was ectremely limited on explanation/direction. Not a language issue!
Location is a little bit hidden.
Please make sure your tracks are alignment. I was scared in all my trip to crash because it was hard to keep the truck straight.
I emailed a concern through the email I was provided and have not gotten a response.
I was disappointed to see a charge on my card on the day the uhaul was returned. I was told before I picked up the uhaul that it was ok to leave in the parking lot of the place I picked it up on Memorial day and I would not be charged for that day. I was charged and called to complain and was never responded. Person that answered was suppose to contact me and never did. Very disappointed.
The rental price online was totally different then what I paid at the location and I filled the tank all the way full and no credit was added to my account even though I went over the required amount upon return. This is why I hate renting from uhaul and normally I didn't because the prices are always a lie online even though they show the final price online before rental as correct with the insurance. I normal rent form budget or Penske. I will never rent a uhaul again ever in my life.