The gentlemen on site was very helpful. However, we had to speak to an area representative to provide information already in the system. Just didn't make sense. Also, this is the second time we have rented a trailer in Las Cruces. Each time we make a reservation at one location we have to pick up in another. That doesn't make much sense. In my opinion, we should pick up from the same location that we made the reservation. We make reservations far enough in advance that the trailer should be where we reserved it from. I really don't want the answer of "well we don't always have them at the location" - make sure the trailer is at the location.
Mathew H
J & B Auto Sales LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Las Cruces, NM 88001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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See comment above. Gentleman who took receipt of the truck was fantastic. Super nice and professional.
Oscar CVanessa & family are very kind and professional and always go above and beyond.
FRANCES MEveryone was extremely courteous and quick! The truck was clean and everything worked. We had a storm roll through and appreciated the heater and windshield wipers being in perfect condition. Overall a great experience.
Dustin RA large U Haul sign would be helpful. Otherwise you would drive right past a used car lot.
ALLEN H