Representative is always friendly and efficient. I’ve interacted with her on multiple occasions.
Richard P
Epic Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Las Vegas, NV 89139
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Staff was very friendly! Easy instructions to do mobile pick up
Larissa VI was given a bad truck that had a bad corrosion battery the truck cut off on me 3 times and I had to wait hours for someone to come and repair. It cost me over $600 additional in man hours to pay my movers to wait for repairs each time. Uhaul needs to refund me for that. I couldn’t complete my move in 24 hours as I intended to, instead because of the delays and the fact the truck last broke down at 11pm my movers would not stay any longer. I paid for 3 workers @ $25 an hour and I paid $750 for 10 hours. With the down time it cost $450 in man hours when I was only supposed to pay $750 the extra $450 came out my savings and I need that back. The truck was a complete nightmare and I need my money back. I missed important appointments and paid additional money unnecessarily. Uhaul has zero respect for customers time and money. The down time meant my truck couldn't be loaded or unloaded and cost my movers time they didn't have. My movers yelled at me and cursed me out over something that wasn't in my control. The 1st time the truck broke down, I sent pictures of the corrosion on the battery and requested that they send someone to replace the battery. The sent someone in 2 hours after telling me someone would be there in 30 mins. The guy named Mike arrived and was extremely rude and not wanting to talk or explicitly anything to me. He immediately got in the truck and turned the key on and said the radio was left on. That is ridiculous and was a complete lie. He told me the vehicle was good to go and that it would not cut off again, but it did twice. This caused me emotional stress and anxiety issues ontop of extra cost. I want this resolved immediately.
Saundra PGreat attention to detail. Terrific personality from the lady at counter. 🙏🇺🇸
CHARLES JThe truck was from 1995 and yhe passenger mirror fell off as soon as we tried to adjust it for the driver. Maybe use a little bit of money to maintain these trucks a little better. I don't believe a 31 year old truck only has 130k miles on it. Especially for moving.
ELIZABETH H