I cannot say thank you enough for the kindness and help the wonderful people at Rydon Bikes provided me through the rental process. They went above and beyond and were so patient with me as my stress level was through the roof. The truck was clean and ready to go. Absolutely the best customer service I have ever had and I would highly reccomend Rydon E Bikes. Extra shout out to Corra and Tucker for their extra help!
Jackie C
Rydon E Bikes
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lehi, UT 84043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The truck was fine- my experience was so horrible. I got a text the night before that they had changed my pickup location to a location a lot farther away and when I called uhaul, they were so rude and basically said they reserve the right to change things on me. They were able to switch it to a location that wasn’t as far away but they switched me to a larger truck which was hard to fit in my neighborhood and I didn’t need it to be that big and changed my pickup time to an hour later. They then called me at 3 to tell me that my truck was supposed to be dropped off at 1 when I had booked it for 12 hours which was still 6 hours away. I booked in advance and they managed to mess up my pickup location, pickup time, truck size, and drop off time. Plus Scheduling and Customer Service people at U-Haul were incredibly rude. I won’t be using U-Haul again.
Amy NVery nice customer service
RIGOBERTO GThe truck is old and probably at the end of life. The vents were broken and it was very dirty inside. In fact when I inspected the vehicle I noticed it wasn’t locked. The glass was filthy the transmission seemed to be too harsh, like it was struggling. The vehicle had almost 100,000 miles on it and it feels like those have been hard miles. I have rented a lot of trucks over the years and this one seem to be the most worn out. It was an unpleasant experience driving it.
Brett JNothing. It was great!
Bruce N