The business, though it said is should be open, was NOT! We arrived at 10:20 on Monday morning, the 21st, to find it closed! The hours posted were from 9:00 am to 6:00 pm. After calling UHaul Customer Service, Erica helped us by allowing us to just drop off the truck and leave the keys in the drop box without being charged the dropoff fee.
ANTHONY B
T&M of North Carolina LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lenoir, NC 28645
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent customer service.
Jose SThe location for pickup was changed to a place further than requested choosing more miles. I traveled 148 miles and the system showed 195, I have pics of the tank being left on full and the receipt claims it was less. I'm owed a partial refund for these reasons.
Willow SThe process to get the keys and return them is absolutely ridiculous. It took way longer than it should have and was a huge inconvenience. Not the facility itself but the steps on the app.
Christy AThe vehicle we were given was very used my husband is 82 it was hard to drive on the road with conditions (road work).
FLOYD G