I was charged nearly $230 with a 10 ft Uhaul for driving 31 miles in 24 hrs. Was not informed that I needed to fuel it to a certain amount, and the person at this location checked it in without giving me the option to fuel it. Charged a $30 fee and claimed that it used 8 gallons of fuel in that 31 miles.
Steven B
BG Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lexington, KY 40515
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Did not ask for save move coverage!!!! You guys added it without me asking !! Refund
Mohammed ANo dolly available, no blanket available. Things we needed with the truck rental.
Kim HWe had some questions returning the truck and the employee was helpful and got us out of there with no issues. Appreciate her kindness and knowledge.
Mary EPicked took over 30 minutes. Had to wait for person on the phone that was handling pickup process to leave Costco because she couldn’t hear anything.
Eric F