My reservation on my app had The Printing Machine located at 507 E Main St in Liberty, SC, but when I called because I was unable to log in and get the information online, the U-Haul system had me at a different location. The rep was extremely helpful and got my reservation moved and then things went seamlessly until it was time to return the truck. The app was clunky and slow when attempting to take and submit all the pictures to turn in the truck. I finally gave up, took my own pictures as a CYA and dropped the key in the box. I don't believe this is a reflection on the location so much as the app itself. I do like that reserving and picking up online is an option, it just needs some tweaks. Additionally, I think there should be some way to verify information prior to pick up. Getting the authorization with a 3rd party added some time and that was annoying.
Jennifer J.
The Printing Machine
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Liberty, SC 29657
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Customer Reviews
- 3.5 Average Customer Rating
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Using the mobile pickup at this location was similar to tasks completed in the Amazing Race. There has got to be an easier way. The pickup of a rental car is so much easier.
Thomas F.Windows in truck were dirty
Robert B.It took me about 40 minutes to get the truck using the app
FAISAL E.The process of getting key when pick up place is closed it took 3 people and 3 phones and a hour and 1/2 to go thru process to un lock truck it suck
judy N.