I was less than satsfied with this rental. WHen I got the truck the gas notification stated 198 miles to empty....when I returned the truck I made sure itwas the same as when I received it. THe gal insisted I didn't put enough gas in the truck and chargedme $14+ for gas. I also wanted to keep the truck for another day and was told I had to bring it back by 10 am, which was impossible because I was at work. I called Springfield and was told I had untill 3 to bring it back she was very pleasant and understanding, but the gal at Kirt's Towing was not very nice about the entire thing. I hope I never have to use Kirt's Towing for a Uhaul again!
Marie A
Curts 24 Hour Towing Co
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Litchfield, IL 62056
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkThe equipment requested was available when the reservation was made 24 hours prior. Great customer service. Dalton, (technician) was very helpful with both of my rentals, 10/7 & 10/13.
Dirk OExcellent service
Joseph BKeep up the great Customer Service!
Dirk OExceptional customer service in every way.
Debbie D