The person that is available at the location in Little Falls does not speak much English. It was very difficult to communicate with him. It took me 45 minutes just to ger the trailer rented. He did not offer to assist me at all. When I finally got the trailer hooked up, the right sided blinker would not work. The wiring harness that was on the trailer had black electrical tape all over it. Obviously, that harness needs to be replaced. I stopped back at the office and told him that the blinker would not work. When my vehicle went through the lighting sequence, it did the hazard lighting, and he was adamant that the blinker worked. I left because i was very upset. I just thought I would take my chances getting a ticket. When I returned the trailer to the place in Sebeka Minnesota, there was no one to check in with, and there was no way to let U0haul know that I had returned it. I returned it on August 31st. On September 3rd, I got an email stating it had not been returned. I spoke with someone that told me she would take care of it. I got another email today stating again that it had not been returned. This whole process was a nightmare!!!!
Lisa F
Little Falls One Stop LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Little Falls, MN 56345
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It was a good thing!
Larry ILittle more detail on the process of picking up and dropping off for first time customers.
Eugene SThank you for the great help this u haul provided.
NANCY MGreat customer service!
JOHN D