Tires need to be changed, there was not a lot of thread left on them and they where spinning when trying to back up in the driveway.ANNICKM F M.
RKJ Storage Ltd
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in London, ON N5V4T2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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Was not about to use mobile feature. Locator would not work.Lee A.
I forget her name but the lady who works here is amazing and so friendly. She was very helpful and wonderful!!!STACEYM B.
Online check-in needs to be improved. I had pictures of everything I needed to upload but you have no option to upload pictures already taken, only live pics. The keys ended up in the ignition after taking the odometer photo when the doors were locked. U-Haul roadside assistance sucks! Called a local tow truck to assist, since the representative at this location had no desire to assist us with this issue either. Will use another location in the future.SCOTTW P.
I think your fuel policy is very misleading and unfair. When I picked up the truck it was 1/8 full. Trying to figure how much fuel I would use so I returned it at the same level but didn't run the risk of running out of fuel is difficult and not great customer service. I returned the truck with 3/8 of fuel. You would have charged me had I returned it empty... but I didn't receive a credit for the extra fuel I left in the tank. This is the kind of annoying policy that would make me, and I suspect others, look for a different truck rental company.guy R.