The reservation was moved to a new location the day before pickup that was slightly farther away. When I arrived i had rented mats to use with the vehicle and the staff took a half hour to search for them before telling me they were not available. I ended up missing my next rental pickup due to the delay.
Alexander P
Esso Fast Lane
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in London, ON N5V1R4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I was told that I can pick up the truck and the auto transportation tailor form london and they are informing me before one day of pickup that it is not available in London so I need to pickup 50km away from London that was the worst thing other than that every thing was good.
NISHAD PThe staff is courteous and accommodating. It's just that the truck was not in good condition. The back door won't close properly.
Janicka ACould have provided a vehicle with a full tank of gas. This location was not that great - we had to wait for the attendant to take care care of customers who were purchasing items. This made the check in time all that much longer than necessary.
Marlyn BThe truck was very clean. The staff were very friendly and helpful. Unfortunately The next day after packing the whole truck and getting ready to leave we foundthat the passenger seatbelt was broken and wrapped around the head rest. We had to call roadside assistance to have it fixed and delayed our trip for two hours. I wish that had of been fixed before we picked it up.
Kara J