No improvement needed, the pick up was smooth and easy. Though they didn't provide appliances and utilities dolly while picking up the truck. The place is great but the services could be improved.
Jaydeep M
Esso Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in London, ON N6E3B9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkI was charged double what I was supposed to be. If you don’t call me to remedy this by Monday I guess I’ll have to call you.
Eric HThis process was remarkably easy! Also ph customer service was quick & helpful.
Pam SIt a gas station.
Elaine EMake sure the vehicles are running and the snow is plowed around them please. The battery was dead in the first truck so we had to get another one. The 2nd truck got stuck in the snow due to all the snow that was piled up around it. My husband had to dig the snow out and get the truck out because it got stuck. No excuses about bad weather because the rest of the parking lot was well plowed! Have the vehicles ready and be on time with them please. The man in the store really didn't know what he was doing and didn't know much about the app. All store employees should be trained. All of this experience put us 1 1/2 to almost 2 hours behind schedule and a customer shouldnt have to go to so much trouble yet be billed the full amount for the vehicle!
Walt P