Trailer Rental & Towing in Lorena, TX at Ritchie Road Self Storage
(U-Haul Neighborhood Dealer)

224 reviews

511 Ritchie Rd   Lorena, TX 76655

(254) 230-4965

Hours

  • Mon-Sat: 1 pm - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(254) 230-4965

511 Ritchie Rd
Lorena, TX 76655

Services at this Location:

Hours

  • Mon-Sat: 1 pm - 5 pm
  • Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Lorena, TX 76655

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

224 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Nice and close to the new place

SHANRON G. 
Rating:
1.0

Why did I get charged 2 times this makes no first I get charged a $111.00 and then 62.00 5 days later I don't like how U-Haul does business and I am not satisfied or happy about it

Garry W. 
Rating:
5.0

This is a great place to rent your uhaul ! It is just like pushing the EASY button !

JASON R. 
Rating:
5.0

I was having trouble with the mobile check out process the worker at the location " i cant remember his name " came outside and helped me with the process and got me going very quickly so i can get moved.

CHRISTOPHER C. 
Rating:
4.0

I had some problems with the check-in process due to website and location problems, but everything worked out fine in the end.

DENNIS H. 
Rating:
5.0

Excellent service and a good moving van.

Jason R. 
Rating:
5.0

Everything was excellent.

victor R. 
Rating:
5.0

everything was great the way it is

KENT P. 
Rating:
5.0

I really Appreciate good customer service. The owner of this location goes above and beyond to see the customer is taken care of. Unfortunately, this appears to be a rarity in U-Haul from Corporate stores and other locally owned location in the Waco area. Poor communication and customer service in the past have discourages me from utilizing U-Haul services in the Past. Shawn the Owner of the Ritchie Road location has performed to the highest expectation. This will be the only location in the future I will reach out to for U-Haul service in the future.

CHRISTOPHER DOUG C. 
Rating:
5.0

I think ya'll did excellent. Not sure that I'd change anything.

ROY D. 
Rating:
5.0

As always, working with Uhaul at this location is easy and fast. Will continue to use!!

CHARLOTTE D. 
Rating:
5.0

The U-Haul that I received was damaged by the front passenger side wheel.

AUDRE M. 
Rating:
5.0

Amazing customer service. He was very friendly and super helpful. We rent all over the country and this location is by far the best.

ESTEBAN A. 
Rating:
5.0

Sean was great about everything. A top notch business person who cares about his business and customers. Would give him 5 stars for quality. Nice to see someone who really cares about doing things the right way and treats people with respect.

JOHN J. 
Rating:
2.0

Called to find out what the extra $15 charge was for left a voicemail never returned my call. When I dropped off truck middle of day nobody was there.

nickolas R. 
Rating:
5.0

easy to get equipment and return

Kent P. 
Rating:
5.0

Quick fast and easy friendly service

MICHA B. 
Rating:
3.0

Apparently, Uhaul did not inform the owner that we were picking up the truck so had to wait 1 1/2 hours until it was straightened out. When I talked to Uhaul the day or two before, I was informed that we could pick up via our smartphones but, again, nothing worked and I feel that Uhaul was definitely to blame for a lack of following through and setting things up properly. VERY FRUSTRATING! After this experience I doubt I will use Uhaul again, nor recommend to others.

Robert M. 
Rating:
5.0

Very friendly and helpful!

Cory M. 
Rating:
5.0

Owner was amazing! Effective communicator both for rental and return.

Stephanie M. 
Rating:
5.0

Shaun was wonderful to work with!

Daniel H. 
Rating:
5.0

Great service and equipment worked well and was clean

Juanita M. 
Rating:
5.0

Sean was helpful in every way to get me going.

Paul A. 
Rating:
3.0

Need to check making sure the trucks are safe to drive. Long wait for someone to answer the call. Last time I had problems with the brakes and this time a has a problem with a tire . One of the tires has a bubble on the side. The price went up almost 100.00 dollars more than what I paid last time.

Ramon H. 
Rating:
5.0

Everything was fine

Debbie B. 
No reviews have been submitted for this location.

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