The location was down a dirt (muddy) driveway. The website claimed 4PM closing time, but the sign on the door indicated 1PM closing time. I arrived at 407PM, so used the U-haul app to check the trailer back in. In all fairness, it's possible that this is a relatively new location, that still needs some time to pave (or gravel) the driveway.
ROBERT S
YPZ Transport LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40219
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- 1.5 Average Customer Rating
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Trailer Pickup was arranged for 0900 hrs. Staff did not arrive until 1000. Staff had no ability to print a contract, told me I would have to print the contract from my email. No assistance in hooking up the trailer I had to do it all myself (I'm 62 years old). I had to insist that attendant help me with the light check of the vehicle. Person on staff spoke broken English and was difficult to understand.
Charles A