The description of the trailer was 6x 12’. But unless you go to the details page the ramp opening of 4’9” is not disclosed. Our UTV was about 5’ wide so we could not fit it through the opening. Since we were almost 200 miles from where picked it up we had to exchange the for another one at another local U-Haul center that charged us over $500 for an exchange to a usable trailer. This is a classic small print scam and request these added fees be refunded
KEITH T
Dave Ducharmes Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lowell, MA 01852
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great service.
BRYAN DThe customer service was excellent! Very clean, pleasant, and thorough explanation of contract. I highly recommend this location.
RICHARD SGreat customer service, nice guy to deal with, highly recommend!
Donald SThe location has good customer and I appreciate them for being kind after going through the worse customer service at your 1614 Middlesex st location. Uhaul definitely needs and upgrade in customer service at your 1614 Middlesex st location. I was even scared your staff could hurt me.
MIYANG A