We set up our rental to be contactless and to pick up the truck at the main uhaul location in Lubbock. We were sent to a small Home Improvement outlet to pick up the truck and nothing was contactless. We had to sign papers and swipe our credit card when we were told it had all been taken care of electronically. We also ordered shipping blankets and didn't receive them.
Trailer Rental & Towing in Lubbock, TX at 66th Street Home Improvement Outlet Inc
Moving to or from Lubbock, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Lubbock, TX 79412 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Lubbock, TX
Cargo trailers in Lubbock, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at 66th Street Home Improvement Outlet Inc!
Utility trailers are perfect for towing large or oversize cargo in Lubbock, TX 79412. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at 66th Street Home Improvement Outlet Inc provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Lubbock, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Lubbock, TX online today!
Trailer and Towing Supplies
Reservation was not there at agreed upon time. Owner was very helpful and it ended up working out but only by luck. Frustrating that a reservation is that difficult to hold on to.
When attempting to drop off the truck and equipment the app was not working and the location was closed during the time of drop-off. Due to app errors, I was prompted to drop off the truck and rented equipment on the next day of business (Tuesday). I could not because I was leaving town the morning prior (Monday). I had to leave the truck in an unsecured parking lot.
Very accomodating and flexiable.
Friendly Customer Service most importantly. Second of all someone knowledge or at least willing to answer specific questions and not treat the customer poorly because they are asking a question
Close to house, had what I needed. I tried the 'on line check in', but after I entered some info, saw that more info was asked for and then there was going to be a next step. Thought this was going to be one of those 10 step deals, so I decided to just check in at your location. Let customers know on the first screen how many "screens" there are.
Great in person service. Terrible service on the pick up app. The lady helping me kept me waiting for 5 minutes at a time between chat responses, strung me along for 30 minutes, and then simply abandoned me. If the physical location hadn't opened, I don't know when I would have picked up my truck.
The owners were closing for the day when I arrived. They reopened to accept my drop-off and made the process a smooth transition.
They were closed so I did the self check in.
U Haul representatives was great to work with. They tried to resolve a problem that I am VERY VERY dissatisfied with U Haul corporate rate structure. I rented this same trailer when moving to Lubbock 2 years ago for $375 but on the return trip back to TN this year, I had to pay $570. This is terribly inconsistent and I am very unhappy with this price gouging from U Haul. The pick up location did not have to move a trailer or anything extra for me, therefore there was no reason for having to pay the extra fee other than the fact that U Haul can adjust their rates depending on situation and timing.
Everything went great! Dave and his wife are wonderful people, really helpful and friendly. \We will certainly go there if we ever need to rent a trailer or truck. Good Job!!
Amazing customer service on the return
Very nice gentleman at this place.
Customer service was excellent and fast. No need to change anything
Location was only 2 blocks from my house. That's what made it excellent.
The breaks on the 20' uhaul were grinding and windshield wipers were useless. We drove in heavy rain and had 2" visibility due to the state of the wiper blades. I think it would be helpful if all features on the trucks were tested before renting out.
They told my husband it had to be back before 11 and no one was there to help him unhook it. He is over 70 and struggled with it for a long time and in the process he hurt his back. So in the future someone needs to be at the location to help old folks unhook. I am so upset !
Excellent customer service kind and compassionate representative 10 stars
Drop off location was ok.
Drop off location was great.
Dave was a jerk. We got a text about late drop off, from UHaul, so we called twice and left a message. Dropped the truck off about 3 hours late, because of rain the day before (moving day). Dave charged us an extra day for the truck and charged us for not folding the pads. Jerk. Attitude was terrible. Absolutely no empathy. Said maybe someone would have needed that truck right then, but he had two other identical trucks at his yard. His customer service skills are poor. Fine if we have to be charged, but what a jerk he is. Will NEVER use ANYTHING from his location again. Never. Ever. Even his supervisor, Trey had absolutely no empathy. We had just spent over $400 on the rental plus another $200 in fuel. Terrible experience at this location.
She was very helpful. No hassle.
This has been the absolute worst experience of my life, I feel horrible for anyone that has to work with U-Haul!!! Being told that you're incapable of taking simple instructions and don't know how to read, is NOT something I would want anyone else especially a loved one to have to experience!