Appreciate it, affordable, reliable option
JESSICA R
Allies Attic
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lubbock, TX 79414
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
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The truck was dirty chips and food all over the floorboard had to get the guy to clean it out before I left then the return process was very slow it took 10-15 minutes and I was the only person there.
GERALDINE TI was given a truck with less than a 16th of a tank, barely enough to get to a gas station and told that the minimum tank level on return to avoid extra charges was 1/4 tank. That doesn't seem fair for me to be held responsible for the previous renter not putting gas in the tank. That should be on him or your company, not me but since the lowest option on the paperwork was 1/4 tank and I needed the truck I didn't really have an option.
DANIEL MVery friendly and helpful management and he was able to get us a U-Haul last minute and made the drop off very easy. Thank you so much!!
SETH CNot this location's fault. I had originally scheduled the pick-up in Hobbs New Mexico, the day before my scheduled pick up, I received a call that the truck was not available in Hobbs New Mexico, and I could pick it up in Lubbock Texas (where I live) and that everything would be ready to go at 8am, prior to the store opening. The code never came through to me, but luckily the store personnel was already at the store and assisted. Unfortunately, he basically had to redo the entire reservation, because when the pickup was changed to Lubbock Texas, they did not allow for the extra mileage or anything else that should have been done, once U-Haul had to change my reservation. I ended up being an hour behind my scheduled departure time, due to U-Hauls issues!!!! Extremely disappointed and will not use U-Haul in the future.
David B