Honer the reservation and if not available, give a proper 24hr notice and compensate for the inconvenience of traveling many miles to another location!!!
BRIAN G
Country Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lugoff, SC 29078
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Customer Reviews
- 4.0 Average Customer Rating
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I've rented many U-Hauls in my life and I must say that picking up from Roger in Lugoff, SC was the best pick up experience I've ever had!
Erik HMy drop off location was changed and caused me to have to drive 20 minutes out of my way and 15 miles away from where I originally scheduled drop off. This was a really big inconvenience and caused me to spend more time and money I was already tight on.
ANTONIO LGreat pickup experience. Trailer pull was horrible. It felt like the tires was hopping n vibrating on my whole trip. Maintenance should be done real soon
Olendus GThe owner called 12 hours before pick up and tried to cancel on me because he didn't want to be there at 8 am. I told him I could come in at 10 and he still wanted to cancel. I ended up leaving work to go rent it from him the night before. He was rude. The windshield was crusted with dirt and there was trash and a bottle of allergy pills in the cab, very unprofessional. Also there was less than a quarter tank of gas.
Jennifer A