great job
ANDREZ M
Midgard Self Storage Lutz
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lutz, FL 33559
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Thank you for an easy rental and return. Truly helped us clean out our storage unit fast
ANGELA CI am very unhappy with Midgard. I reserved a van for two days to go approx. 300 miles. They quoted me a price of $217 + tax as long as we returned the van in good condition and gassed up to the point where we started. We did both of those things, so when I saw a charge of over $325 on my credit card, I called Midgard. I did add insurance, but it did not result in a1/3 uptick in the actual bill against their quote. In fact, they told me that they are beholden to "whatever the UHaul system quotes so I needed to call them." So, I called UHaul for an explanation and the receipt I never received one from Midgard. (UHaul verified my email and told me Midgard sent me a rcpt. the morning after the rental, but it is not in my SPAM folder or Inbox. Yet, when UHaul sent the recpt. it immediately came to my inbox. No surprise!) According to UHaul, the record for my order no. is not at all the order I placed with Midgard. UHaul's records show that Midguard recorded me as having a reservation for $119 for going less than or up to 100 miles, which was not even close to the order I placed. I knew how far I was going and how long we would have the truck. My thought is that Midgard can get away with this kind of bs of underquoting to get the rental and whatever profit they make from UHaul, and they don't have to be accountable for it whatsoever. When the bill is a problem later, they can just pass it off to UHaul.
Tamara M$20 fee for a representative to check in the truck is absurd. App didn’t work for self checkout either.
JEREMY FGreat friendly staff, very easy to deal with.
BRANDON L