The truck cab and bed had not been cleaned and were disgusting. Food and trash and stains were all over. There was pet hair all over the seats. The location was not the original location and when I got there they did not have the pads I had reserved and I had to go to the original location I wanted to pick up the truck in order to get the pads. There also was tax that was not originally disclosed upon ordering so the cost was significantly higher than expected. I believe some sort of compensation should be given for the terrible experience.
Joe D
Rodeway Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lynchburg, VA 24502
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Hard to find the drop off not well marked by the rode
Micheal Humm communication. the pickup place was amazing. changing my reservation from one place to another with poor communication was not amazing. Then pick up, I had so many issues before I finally got ahold of the office to help. The entire experience stressed me out so bad and made me late on my time moving.
Cassie H