Difficult to get Internet (rural location); to finish out so left keys in drop box— could not complete return via e mail but that happens w my carrier sometimes
Michele F.
Macks Body Shop Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lyons, NY 14489
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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You're process for mobile check in would be amazing if it actually worked. I had nothing but trouble. Had to call uhaul 4 times to get checked in, finally got everything to work so I could get the keys and get going, and your site kept declining my card when there was more than enough money to cover it. Had to call a 5th time for help with that and was told to call my bank. They confirmed my balance, and said there was no hold on their end, no idea why the transaction wouldn't process. Ended up having to make a 20 mile round trip to go to the bank, draw out money, drive to another bank and make a deposit in order to make the payment. Took over 2 hours to complete the pickup of the truck which threw our entire schedule off. By the time we got to the new house, we had 2 feet of snow and had to unload in the dark because it was so late. I'm very dissatisfied. Would not recommend mobile check in to anyone ever.
Charles H.The woman in the office at Mack's Body Shop was helpful, patient with our questions, efficient, and kind. She made the process of renting the truck go very smoothly and quickly.
Teresa M.Rude at the counter and not helpful
Lisa S.Make sure the extra moving equipment ordered is in the U-Haul. I ordered 2 dolly's and some furniture blankets/pads and they were nowhere to be found. Otherwise everything else was great!
Donna V.