I reserved the truck online selected a dolly, was charged the rental fee for it and when I picked the truck up they did not have a dolly but I was still charged
Trailer Rental & Towing in Lyons, NY at Macks Body Shop Inc
Moving to or from Lyons, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Lyons, NY 14489 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Lyons, NY
Cargo trailers in Lyons, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Macks Body Shop Inc!
Utility trailers are perfect for towing large or oversize cargo in Lyons, NY 14489. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Macks Body Shop Inc provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Lyons, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Lyons, NY online today!
Trailer and Towing Supplies
They lied to me and didn't give me my refund. They said I went over my miles witch I did not, so I left after I looked at my paper work I realized that I didn't go over so went back up there and they told me I would get a check in the mail for my refund than they said I didn't fill the truck back up with gas so I had to call the U-Haul witch they got my refund but now I'm still waiting on the check in the mail. This place sucks and wouldn't tell anyone to go here
Website didn't work. I couldn't self return.
Trailier was dirty inside. License plate light was not working which resulted in me being stopped by Ohio state highway patrol. They never came out and went over the trailer with me. And based on Internet price, I was overcharged by three dollars.
forced to leave trailer without inspection or confirmation that no additional charges exist since clerk would not leave her seat nor make any attempt to contact another employee. Trailer could have been stolen after I left and I would have been liable. The only thing I could do to protect myself was take pictures of the trailer as I was leaving. Pathetic
Location should explain all online procedures etc to people. Nothing was advised to us how all works. For people that don't rent these often a bit of information goes a long way but appears all got done ok
Originally sched. pu of unit in Stanley,NY but then sent to Lyons,NY, increasing my mileage from home. When asked if I could drop off in Stanley was told it wound be over 118.00. Cost me almos 3 hrs extra on the road plus fuel. Not happy with that..
I'm not sure there would be anything to improve in this Instance. Everything went perfectly. I am very grateful for how quick and painless the whole thing was. Thank you very much.
nothing at this time but I believe people need to be reminded its not actual days that they have the vehicle it is actual hours.we picked up on july 1 and had to july 8th and an extra day was included but still was charged an extra day charge and was told it was because of hours over ? when we delivered it before anyone was there and was under the mileage that was allotted thank you
Nothing really. 1st time users might need a little guidance. But over all worked good.
40 minutes after getting off the phone with a very nice man at uhaul to make this reservation, I arrived to pick up the trailer at Mack's. The reservation was incorrect as I had been told that there was the option of dropping off the trailer in Leominster for a discount of $40 on the rental to which I had agreed. The agent at Mack's told me the drop off was listed as Gardner and no discount had been applied. When I asked if we could change it he said I would have to call uhaul directly and that "they do this to me all the time". I picked up the trailer and did not get a chance to call uhaul until today prior to returning the trailer. I was told that they could not honor the previous verbal offer over the phone, that it would have had to have been changed at the time of pick up and that their records showed that I had declined the offer to drop off in Leominster. Not only had I accepted the offer but I made it very clear to both the person taking the reservation and the man at Mack's that I would not be able to drop off the trailer until Monday the 4th. Not only was I charged the full price on the rental, but I was told today that there would be an additional charge for an extra day. Shame on me for not checking the dates on the paperwork but shame on you for verbally promising one thing and then failing to deliver. I am now out an additional $60 plus fees over the original agreed upon price. I will not be using uhaul again.
The only issue we had is that it did not have full tank of gas. Had to put in $25 to fill it
I waited over 30 minutes to get my truck for a scheduled pick up time.
The location I reserved 6 weeks ahead and was listed as my "preferred location" was not able to be my pick-up spot which I found out 24 hours before pick-up. Thank you to the clerk at the Victor, NY location for finding me a "new" pick-up location. I was told the "new" pick-up location would have everything available on my reservation; however, they had no packing blankets available. Thank you to the Lyons, NY location for having a truck and dolly that I could rent!
The rubbers to snub the tow chains were in need of replacement and one was missing.
This location was not open for return, so I can't say if I would recommend it to anyone.
Lousy customer service, female clerk had a nasty attitude, complained about everything, including U-Haul itself. Will never agree to go to Lyon's for pick-up or drop-off again.
I was just a little disappointed when I was called back and told the reservation I thought I had I couldn't have, but the woman on the other end of the phone was very helpful and accommodating and while I was still on the line found me another truck to meet my needs and made it very easy for me. I have been very satisfied with U-Haul's service and will definitely be calling again. Thank you.
Great fast service.
It was a perfect match for what I needed. Thank you so much
we are honestly happy with everything.. we had the truck for about a week and the rates were just awesome! very friendly atmosphere! would highly recommend!
Mack's was great. The only issue I had was trying to book the truck - online and on the phone everyone said I had to get the truck in Victor and that Mack's wasn't available as a pickup location. We picked it up and dropped it off at Mack's with no problems.
A crack in the windshield that was not in the field of vision was noticed when picked up
Upon pick-up at Macks Auto Body, my truck's gas cap was hanging off the truck and was mysteriously missing 12 gallons of gas. The rep's only response was, "Nothing I can do. Call U-Haul." This is a very rural area. There are no roaming gangs of gas thieves in Lyons, NY. My $50 worth of gas was siphoned off by an insider who was too stupid to screw the cap back onto the truck. When I immediately called U-Haul customer service, the rep should have suggested that I take a picture of the gas level, because when I called after closing the contract, the regional manager's only response was, "Without a picture, I can't be sure you're telling the truth." If I had returned the truck missing 12 gallons of gas, I would have been penalized $4.25 per gallon. You can be sure that I would have paid a $50 penalty. U-Haul local stole my money and U-Haul national gave me a $50 coupon. I actually have to return to the thieves and spend money with them in the future in order to recover the money that they stole from me last week. I move every 12-18 months because of my work. I will not give another penny to U-HAUL.
I wish I had been told there was a charger to use SIRIUS RADIO. I didn't appreciate being billed for it after the fact. I would have just listened to the regular radio. NOt real happy.