U Haul attendant came late but did a good enough job. The equipment I was issued was missing an interior body panel and had a massive scrape on one side. I was reassigned to this location last minute from the one immediately by my apartment.
MITCHELL H
J&L Auto and 4 Wheel Drive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Madison, WI 53716
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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After hours drop off, Very poor lighting ,extremely dark.
ADRIAN PI declined the insurance during the reservation, but was still charged after the fact. Was not told that safe move coverage was being added after I declined it. That is not acceptable. The location I rented from did not have moving blankets or a dolly available for use. Both of which I request during the reservation process. The guy at the shop who processed my rental was nice. Not sure if any of this was directly his fault. Please make sure your rental locations are well stocked with the moving supplies you advertise. Also don’t add additional charges and services that were not requested. Thank you
Ryan LStaff was rude and unprofessional. Made me feel like I was inconveniencing him by returning equipment and asking for it to be inspected before I left. Definitely won’t be back.
Shalana DEmployee retention. Good help is hard to find these days. And... I have one more DIY move heading out on another one was trip that should be buy two and get your next smallest version of your Rental Equipment for deep discounts...
John Z