The attendant was not prepared for me to pick up and was unsure of how many trailers he had available. There were 2 people in the office and I waited for 10 minutes for someone to assist me while one of them was talking with a customer and the other was on the computer. Customer service was NOT good
Trailer Rental & Towing in Madison, WI at J&L Auto and 4 Wheel Drive
Moving to or from Madison, WI? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Madison, WI 53716 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Madison, WI
Cargo trailers in Madison, WI are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at J&L Auto and 4 Wheel Drive!
Utility trailers are perfect for towing large or oversize cargo in Madison, WI 53716. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at J&L Auto and 4 Wheel Drive provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Madison, WI and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Madison, WI online today!
Trailer and Towing Supplies
It wasn't the location I got it from that was the problem. It's was the sloppy handling of the vehicle. There was so much play in the steering wheel it was difficult to drive in a straight line. Majority of the the people I talked on the phone didn't listen to what I was saying. They were so focused on trying to upsell me or sticking to their script.
Service was excellent but the center itself is very limited for anything other than a truck drop off spot.
Person who helped me drop off was great. Unhooked the trailer and moved it on his own.
No furniture dolly was in the U-Haul and there was not all of the furniture cloths I paid for
They were closed and this was not the location I chose for the drop off.
Rental truck not checked in in a timely manner, resulting in UHaul contacting me about a late return 5 days later. Rental checked in after I went to the store to insist that it be checked in.
Horrible customer service. Friday when I picked up the trailer, I told the guy I needed help unhitching the trailer when I returned , it would be after hours so when could I bring it in in the morning..... He told me someone would be at the shop at 10 and he would be there at 11. I was there at 10 and I stayed for three hours. No one showed up. I did call customer service ,which nobody answered the phone until I called roadside assistance. The woman helped me find a tow truck that would come and unhitch it for me but I would have to wait an hour. That was unacceptable. I had already been waiting at least an hour and a half. So I attempted to back up and finally drove across the grass to the U-Haul place that was a mile away. Rocky helped me by unhitching the trailer and processing my return. He was the only enjoyable part of this whole experience. When I called Monday to speak With the young man who I went to the trailer from, he called me a liar and said I he never told me he would be there at 11 to unhitch the trailer. Why would I sit there for three hours if no one was going to show up? I could've kept the trailer until Monday morning and had him Unhitch it for me. That does not make sense. I am looking for a complete refund for this wonderful experience. I also noticed I am being charged from Rocky for the rental and also from with the young man who I went to the trailer from, he called me a liar and said I he never told me he would be there at 11 to unhitch the trailer. Why would I sit there for three hours if no one was going to show up? I could've kept the trailer until Monday morning and had him on hatchet for me. That does not make sense. I am looking for a complete refund for this wonderful experience. I also noticed I am being charged from Rocky for the rental and also from the place I picked the trailer up Also wish I could explain tnis to a person instead of email but knowone picks up at customer service
Dropped off before 7PM but location was closed. Very small shop and not identified well as U-Haul canter.
The uhaul phone system is completely unbearable. The first time I called I was on hold waiting for 5 minutes. The second time I called it was in excess of 10 minutes. The trailer was dirty on the inside and there was no "uhaul" technician at the pick up site. All in all, a very bad experience.
Location, customer service and equipment was all excellent.
Staff at this location was very friendly. Unfortunately, the three dollies I requested were not there. They found some at another location two miles away on Atlas Court. When I got there, they told me I could call UHaul and request a $50 refund for my dollies not being at the location requested. I called a couple days after, and received a voicemail in return saying UHaul does not offer refunds for equipment other than trucks. UHaul has got to get its shit together to get equipment in the right place and not give customers wrong information.
The staff at J&L Auto and 4 Wheel Drive were excellent, professional, timely. They truly saved our move and turned around our perceptions of the U-haul company from the service we received at an alternate location.
Terrivle experience please call
Very friendly staff. Quick and simple pick up.
Great staff, very friendly. our preselected drop off location was full and we had to drop at another location that was less convenient.