The attendant was not prepared for me to pick up and was unsure of how many trailers he had available. There were 2 people in the office and I waited for 10 minutes for someone to assist me while one of them was talking with a customer and the other was on the computer. Customer service was NOT good
Moving Truck Rental in Madison, WI at J&L Auto and 4 Wheel Drive
Moving to or from Madison, WI 53716? Get FREE truck rental rate quotes at J&L Auto and 4 Wheel Drive.
Get FREE moving truck, pickup truck and cargo van rental quotes at J&L Auto and 4 Wheel Drive
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Madison, WI.
Cargo vans and pickup truck rentals in Madison, WI
U-Haul cargo van rentals and pickup trucks in Madison, WI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Madison, WI 53716. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
It wasn't the location I got it from that was the problem. It's was the sloppy handling of the vehicle. There was so much play in the steering wheel it was difficult to drive in a straight line. Majority of the the people I talked on the phone didn't listen to what I was saying. They were so focused on trying to upsell me or sticking to their script.
Service was excellent but the center itself is very limited for anything other than a truck drop off spot.
Person who helped me drop off was great. Unhooked the trailer and moved it on his own.
No furniture dolly was in the U-Haul and there was not all of the furniture cloths I paid for
They were closed and this was not the location I chose for the drop off.
Rental truck not checked in in a timely manner, resulting in UHaul contacting me about a late return 5 days later. Rental checked in after I went to the store to insist that it be checked in.
Horrible customer service. Friday when I picked up the trailer, I told the guy I needed help unhitching the trailer when I returned , it would be after hours so when could I bring it in in the morning..... He told me someone would be at the shop at 10 and he would be there at 11. I was there at 10 and I stayed for three hours. No one showed up. I did call customer service ,which nobody answered the phone until I called roadside assistance. The woman helped me find a tow truck that would come and unhitch it for me but I would have to wait an hour. That was unacceptable. I had already been waiting at least an hour and a half. So I attempted to back up and finally drove across the grass to the U-Haul place that was a mile away. Rocky helped me by unhitching the trailer and processing my return. He was the only enjoyable part of this whole experience. When I called Monday to speak With the young man who I went to the trailer from, he called me a liar and said I he never told me he would be there at 11 to unhitch the trailer. Why would I sit there for three hours if no one was going to show up? I could've kept the trailer until Monday morning and had him Unhitch it for me. That does not make sense. I am looking for a complete refund for this wonderful experience. I also noticed I am being charged from Rocky for the rental and also from with the young man who I went to the trailer from, he called me a liar and said I he never told me he would be there at 11 to unhitch the trailer. Why would I sit there for three hours if no one was going to show up? I could've kept the trailer until Monday morning and had him on hatchet for me. That does not make sense. I am looking for a complete refund for this wonderful experience. I also noticed I am being charged from Rocky for the rental and also from the place I picked the trailer up Also wish I could explain tnis to a person instead of email but knowone picks up at customer service
Dropped off before 7PM but location was closed. Very small shop and not identified well as U-Haul canter.
The uhaul phone system is completely unbearable. The first time I called I was on hold waiting for 5 minutes. The second time I called it was in excess of 10 minutes. The trailer was dirty on the inside and there was no "uhaul" technician at the pick up site. All in all, a very bad experience.
Location, customer service and equipment was all excellent.
Staff at this location was very friendly. Unfortunately, the three dollies I requested were not there. They found some at another location two miles away on Atlas Court. When I got there, they told me I could call UHaul and request a $50 refund for my dollies not being at the location requested. I called a couple days after, and received a voicemail in return saying UHaul does not offer refunds for equipment other than trucks. UHaul has got to get its shit together to get equipment in the right place and not give customers wrong information.
The staff at J&L Auto and 4 Wheel Drive were excellent, professional, timely. They truly saved our move and turned around our perceptions of the U-haul company from the service we received at an alternate location.
Terrivle experience please call
Very friendly staff. Quick and simple pick up.
Great staff, very friendly. our preselected drop off location was full and we had to drop at another location that was less convenient.