It wasn’t very clear as to where I was supposed to park the 26ft truck. I tried calling around 12pm on Saturday, left a message before the location closed to confirm a drop off parking space, but I ended up having to guess where to leave it. Just a suggestion, maybe the location could even call and leave a message for the customer for some guidance, especially when dropping off a larger truck. Or if that’s not an option, maybe try to respond during operating hours to avoid confusion
Adam E
B&D Motors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Margaretville, NY 12455
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How U-Haul Reviews Workexcellent very helpful and accommodating
Jeffrey BI met the owner and his daughter and son. Super nice folks and very accommodating! I would highly recommend them.
Kenneth KThe app and uhual website never work. Terrible customer experience, always takes an hour to pick up a van. Mobile and browser does not work for phone pick up
Zachary WThe app is glitchy rear truck photos wouldn’t upload on pickup spent way too much time fussing with that
ANGELAL D