When checking the trailer in the person didn't even know what to do. He did not even check it in. I received a call asking if I was going to turn the trailer in even though I turned it in 48 hours earlier. Not a good representative of U Haul.
Brian N
Revolution Speed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marietta, GA 30060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Great customer service. They took good care of me. Very cool shop as well!
JONATHAN AMy problem is that I got an email the day of that my pickup location got moved which added a more mileage there and back. Luckily I caught it but on moving day, things were very hectic at the time. It also pushed my moving time with the people I hired so they had to leave and the move wasn’t complete. Then I was charged for gas when I brought it back with more than when I got it. Horrible experience from uhaul!
Tavaras SHOLD THE RESERVATION. DONT GIVE THE TRUCK AWAY AND FORCE THE “VALUED CUSTOMER “ TO SCRAMBLE FOR ANOTHER TRUCK THE DAY OF A MOVE.
Christopher FI would love to give a review of the location I made my reservation at, South Cobb Parkway!! Reserved a truck online 18 days prior to the day I needed it, and reserved the after-hours option. Had a confirmation #, the day I go to pick up the truck, download the app etc to check it out, there are no reservations listed, called the 1-800 # and was told someone must have forgotten to put in the reservation, wtf ?? and then said that the S Cobb location I was at didn't offer after hours, and didn't have any trucks available, not true. I was looking at the after-hours signs/instructions and I was parked next to two trucks. I specifically chose that location because of the after-hours option! I had a confirmation/reservation #!! Was sent out of my way to this location to pick up a truck, that didn't have a dolly. Worst experience ever, no one ever contacted me, I had a reservation that wasn't honored at the S Cobb location.
Katherine L