Truck was clean but engine light came on while we had truck. It was convenient location in Marietta. I am glad it was in mid day because surroundings made us a little uncomfortable even during the day. Vincent was nice and tried to help us but could not print receipt and it took several hours to get the check in process to work. Fortunately, Mia in traffic was GREAT!! She helped get things resolved and handled check out process. Several times (about 5) we put in driver's licenses and photos but the system glitched. If Mia had not handled the transaction over the phone, it probably would not have happened!!Robert B.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Marietta, GA 30062
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- 3.0 Average Customer Rating
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There were too many prostitutes outside. My kids were very scared. The U-Haul store is connected to one of those 100 a week hotels.Jasmine B.
Bad dealer, a cheat and overcharged me fees that I've never been charged before. In my belief, the dealer was dishonest.salem M.
There was nothing wrong with the equipment or the location. The customer service using the Mobile Reservation was absolutely horrible. The was no customer service. Even if you call the customer service number nobody actually calls you back. If you use the text chat option they say you wil have a response in 8 minutes. In the 45 minutes it took to get my keys, I never heard a word from a single customer service representative. I will never use U-haul again.Everett C.
I never spoke with anyone just dropped the trailer and left.Richard W.