The truck that give was dirty from outside and inside the box. Also was a hole in the fuel tank, I got it with an empty tank so I went a put in 60 dollars of fuel. Once I start driving my wife alert me that it was a leak coming out the bottom of the truck, so I stop immediately to investigate and I discovered a hole in the fuel tank. I immediately return to the location where I pick it up. Call the u-hual to reported. Finally Denniel help out with a different truck. Thanks to Denniel.
CHRISTIAN B
Spot Doctor
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marysville, CA 95901
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Customer Reviews
- 2.5 Average Customer Rating
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No one at that location. You do everything yourself. I was not informed ahead of time.
DARCY L11:00 pickup scheduled but facility wasn’t open Called customer service was told that it was setup for computer pickup but I was not told of this so had to figure out how to download app! At 71 years old not my forte!! Finally got it figured out and got the code for the lockbox which took several attempts to open! After arriving at location found that there was no dolly as requested! Was told by customer service that a dolly could not be delivered to me so had to drive what seemed to be 10 miles to get one from another dealer which cost me extra $$$ as I was being charged mileage. Customer service person was excellent as was the second dealer where I got the dolly. Would not recommend the Stop Doctor for U-haul services and really don’t think I should have to play for his errors
Dale SI used the key drop off at this location, they charged me $60 for fuel/fuel service fee. I ensured I the fuel was at the exact level from when I picked it up, I spent $60 on fuel around the corner from this location so prevent a fuel service fee.
ANTHONY RDropped at closed time but nice place
DUSTIN S